Renewing the Mobilogy License

Overview

When your license expired due to the end of the contract, or you have an inquiry related to a license renewal (I.E. renewal of the content transfer license) or you need a quote for a new device (I.E. Touch 2 or Tablet), you must contact directly the Sales team.

 

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Solution

For all sales inquiries, please contact dealdesk@skyvera.com providing the following information: 

Company
Phone No.
Type of request 
Serial Number(s) (Renewals, quotes or expired licenses - Please include all the serials that will be affected on such a request)

 

<supportagent>

Internal: If the customer is reaching out to us for a renewal quote, to negotiate the price of the renewal, etc. please elevate to Central Renewals team as per the Mobilogy Routing Table

</supportagent>

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Related Articles

• Contacting the Financial Team
• Update the License
• Finding the Serial Number of a Device

 

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