Connectivity Tab

The Connectivity tab enables you to configure the Mobilogy platform's connection to the internet using a wireless network or an Ethernet LAN.

To select a Wi-Fi network:

1. Go to the Settings menu.
   

2. Under the Connectivity tab, select the Wireless Network button. A list of available networks should appear:

   

1. Select your wireless network from the list and click the Done button.

2. If authentication is needed, type in the network password.

3. Click the Save button.

Setting a LAN Proxy

To configure your local internet proxy settings:

1. Go to the Settings menu.

2. Under the Connectivity tab, select the Use a Proxy server for your network connections checkbox and click the Edit option:

   

1. Enter the proxy server details and password from your system administrator(s) and select the OK button.

2. Click the Save button.

Support Tab

Application Logs

Application Logs are used to save operating information into a set of files that can be used by the Mobilogy Support team to troubleshoot faulty devices.

To save application log files:

1. Go to the Settings menu.

2. Mount a USB mass storage device into any USB port.

3. Under the Support tab, click the Save Logs link:

   

1. Click the OK button to save the changes:

   

1. Remove the USB mass storage device and send the log files via email to the Mobilogy Now Support team.

Transaction Logs

The transaction logs capture detailed information of transactions that are saved into a set of files that can be used by the Mobilogy support team to troubleshoot suspected faulty transactions (transfer, backup, restore, etc.).

Note: The transaction log must be activated before handling transactions.

To save transaction log files:

1. Go to the Settings menu.

2. Under the Support tab, select the Activate option:

   

1. Select the OK button to approve the activation of support logs and return to the settings tab.

2. Click the Save button.

3. Reopen the Settings menu and select the Deactivate option.

4. Contact Mobilogy Now support for the log file delivery instructions.

About Tab

The About tab enables you to view important system information, which includes:

• the version and build number of the installed software

• the region the device is associated with

• the serial number of the device

• the list of the supported phone models

To view system information and the version number:

1. Go to the Settings menu.

2. Select the About tab:

   

1. Click the Save button to exit to the main interface.