You can find all the KB article related to Device's Software in this section.
Overview When you connect Android Pie or Android 9 (or older) devices, you might see the Allow USB debugging message on Developer Options which does not disappear even if you press the OK button: It k...
Overview You receive a communication error message at the end of a successful transfer. However, the transfer gets accomplished without problems. Diagnosis When there is a successful transfer that s...
OVERVIEW: A customer requires to transfer contacts from a phone which doesn’t have any port of communication. ISSUE: The phone doesn’t have any port of communication. ENVIRONMENT: Touch1, Touch2. ...